How can we help?
Get help with your workspace, report a problem, or send a billing or privacy request to Artivessa support.
Submit an issue
Tell us what happened and include the page address, device, and browser when helpful. Keep passwords, card details, API keys, and sensitive artwork out of your report.
Subscription help
In the studio, open your account menu and choose Subscription & account, then Manage subscription. Cancellation stops renewal and keeps paid access until your current period expires. Payments are non-refundable except where required by law.
Your privacy and content
Choose Privacy request to ask for access, correction, or deletion. We verify account ownership before acting on private data. Canceling a subscription does not delete your account or designs. To report a public template, include its link.